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Work Order
Management Software

Every repair request, PM task, and emergency callout — tracked from submission to sign-off. RexoAsset routes work orders to the right technician automatically, so nothing sits in an inbox or gets forgotten on a whiteboard.

CMMS SoftwareWork Order SoftwareRequest RoutingSLA TrackingLabor & Parts CostingBacklog ReportsSign-Off Workflow
Supervisor handing a work order on a tablet to a technician beside machinery
WO-3187 · Pump overhaul
OpenIn progressDone
Assignment
Assigned toA. Khan
PriorityHigh
DueToday, 4:30 PM
Overview

What Is Work Order Management Software?

A work order that lives in an email thread, a group chat, and a whiteboard all at once isn't being managed — it's being hoped for. RexoAsset's work order management software gives every repair request, PM task, and emergency callout one home: a single record that moves from submitted to assigned to completed, with nothing lost in translation between shifts.

Work order management software captures maintenance requests from any source, prioritizes and routes them to the right technician, tracks labor and parts against each job, and requires sign-off before it's closed — turning scattered repair requests into a single, auditable workflow.

Built for

ManufacturingHealthcareGovernmentEnergyLogisticsReal Estate

Part of RexoAsset CMMS

Work Order Management works alongside maintenance scheduling, work orders and inventory in one cloud CMMS & EAM platform, on one shared asset register.

Key capabilities

What Work Order Management gives your team

Supervisor handing a work order on a tablet to a technician beside machinery
Assignment
Assigned toA. Khan
PriorityHigh
DueToday, 4:30 PM
2xfaster work order turnaround
98%on-time SLA completion
50%smaller work order backlog
01

Multi-Channel Request Intake

Submit work orders from the mobile app, web portal, QR scan, or auto-generated from a failed inspection or PM schedule.

02

Smart Routing & Prioritization

Auto-assign by technician skill, location, and priority, with SLA timers on urgent requests.

03

Full Job Costing

Track labor hours, parts used, and total cost against every work order, down to the individual asset.

04

Approval & Sign-Off Workflows

Require supervisor approval or technician sign-off before a work order closes, with a full audit trail.

How it works

Take Control of Work
Orders in 4 Steps

1

Submit From
Anywhere

Requests come in from the mobile app, web portal, QR scan, or automatically from PM schedules and inspections.

2

Route &
Prioritize

Work orders auto-assign to the right technician by skill, location, and urgency, with SLA timers running.

3

Complete in
the Field

Technicians log labor, parts, and notes, then submit for sign-off from the job site.

4

Review &
Report

Supervisors approve and close out work orders, then review backlog, cost, and SLA reports.

Ready to stop losing work orders?

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Results

Work Orders That Don't Get Lost

Teams that centralize work orders in RexoAsset stop losing requests in email and group chats — every job is visible, assigned, and accountable from the moment it's submitted to the moment it's signed off.

2xfaster work
order turnaround
98%on-time
SLA completion
50%smaller work
order backlog
100%labor & parts
cost captured
Work Order Management FAQs

Questions teams ask before they start

Not seeing your question? Our team will walk you through work order management in a live demo.

Talk to us
What is work order management software?
Work order management software captures maintenance requests from any source, prioritizes and routes them to the right technician, tracks labor and parts against each job, and requires sign-off before it's closed.
What's the difference between work order management and maintenance management?
Maintenance management is the broader discipline — preventive scheduling, technician workflows, downtime tracking. Work order management is the engine underneath it: the specific process of submitting, routing, tracking, and closing every individual repair request or task. RexoAsset's maintenance management module runs on its work order system.
Where can work orders come from?
Work orders can be submitted from the mobile app, a web portal, a QR code scan at the asset, or generated automatically from a preventive maintenance schedule or a failed inspection.
Can I set SLAs and get alerted when a work order is at risk?
Yes. Assign priority levels and due dates, and RexoAsset flags work orders approaching or past their SLA so supervisors can step in before it becomes a bigger problem.
Does RexoAsset track the cost of each work order?
Yes. Every work order logs labor hours and parts used, rolling up into total cost by asset, site, or work order type, so you know exactly what repairs are costing you.
Do work orders require approval before they close?
You can configure approval and sign-off rules per work order type, requiring a supervisor or requester to confirm the work is complete before it's marked closed.
Is Work Order Management part of RexoAsset CMMS software?
Work Order Management is a core module of RexoAsset, a cloud-based CMMS and EAM platform. It shares one asset register with maintenance, work orders, inventory, inspections and reporting, so nothing is duplicated between tools.

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